This Privacy & Security Policy (hereinafter referred to as “Policy”) explains how we protect Personal Information provided on our products, software, services and Website (hereinafter referred to as “Services” or “Service”) and how we use that information in connection with our service offered through the products, software, services and Website (hereinafter called as “Service” or “Services”).
Personal Information (which may be a Sensitive Information “SI”) means any information /documents/details that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the FundEasy, can identify such person.
This Policy is applicable to the Personal Information (including but not limited to details pertaining to your name, parentage, marital status, nationality, state of residence, city of residence, email address, date of birth, gender, contact number/mobile number, user ids, passwords, recent photograph, signature image, e-KYC through UIDAI, Aadhaar based e-Signature and other Know Your Customer (KYC) documents like address proof, identity proof, income proof, PAN or such other officially valid documents/details (OVDs) accepted for concluding a financial transaction) which are shared/ uploaded by you, as and when you avail the products and services via the online application forms and questionnaires through usage of Services and which FundEasy may get access to. By visiting and/or using our Services, you agree to this Policy. Further, this policy applies to all current and former visitors to the Services. It is strongly recommended for you to return to this page periodically to review the most current version of the Policy. FundEasy reserves the right at any time, at its sole discretion, to change or otherwise modify the Policy without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Policy.
You while providing the details/documents over the Services, including but not limited to Personal Information as mentioned hereinabove, expressly consent to FundEasy (its affiliates and business partners) to contact you, to make follow up calls in relation to the services provided through the Services, for imparting product knowledge, offering promotional offers running on Website & various other offers offered by its partners on the Services.
The usage of the Services may also require you to provide consent for keying in/ uploading your Personal Information and Sensitive Information (including but not limited to user ids and passwords), as may be necessary to process your application through the Website. Sensitive information keyed in/ uploaded shall be required for enabling hassle free, faster and paperless (to the extent possible) processing of applications for financial products so opted / availed by you.
If you are no longer interested in sharing your Personal and Sensitive Information, please e-mail your request at: [email protected]. Please note that it may take about 72 business hours to process your request. In furtherance to your usage of the Services, you expressly waive the Do Not Call (DNC) / Do Not Disturb (DND) registrations on your phone/mobile numbers for contacting you for this purpose. Hence, there is no DNC / DND check required for the number you have used our Services. Such modes of contacting you may include but not limited to sending SMSs, email alerts and / or telephonic calls.
FundEasy reserves the right (and you expressly authorize FundEasy) to share or disclose your Personal Information/ Sensitive Information when FundEasy determines, in its sole discretion, that the disclosure of such information is necessary or appropriate under the law for the time being in force.
Opting Out Of Communication
In case you do not want to be disturbed over telephonic calls, provide details of the telephone number(s) on which you do not wish to be contacted and submit the same at [email protected] from your email address registered at Services. The details that you provide through the opt-out email will remain confidential and once you have submitted the same to us, your telephone number(s) will be removed from all our telemarketing calling lists within 15 working days. We will make every effort to ensure that you do not get any further telemarketing calls on such telephone number(s).
Usage and Purpose
We will be sharing your Personal Information/ Sensitive Information with our affiliates and business partners where we feel that you will be assisted better. By registering on the Services, you authorise FundEasy to send texts and email alerts to you and any other service requirements, including promotional mails and SMSs Further. This allows FundEasy to:
-Analyse usage of the Services and to improve based on the data
-Send you any notices, offers and communications
-Enable you to apply for certain products and services for which you have chosen to apply
-Troubleshooting issues, detecting and protecting against error, fraud or other criminal activity, project planning, market research
-Bind third-party contractors that provide services to FundEasy and are bound by these same privacy restrictions;
Comply with all applicable laws and regulations
In the event that you access the Service as brought to you by one of our partners through Services, your name, e-mail address, mobile number, date of birth, employment type, residency status, income details/proofs, Form 26 AS, PAN, details of loan / credit card/ Mutual Fund applied for and loan, credit card and Mutual Fund status or any other financial product status as may be provided to that partner when your application is submitted and whenever the status of application is updated. FundEasy has a business relationship with these partners and you may not opt-out of sharing your information with these partners as the case may be.
You may opt out of location based services at any time by editing the setting of your browser/device.
We may also use third party service providers to provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your Personal Information for purposes unrelated to the product or service they’re providing. We require such third parties to maintain the confidentiality of the information provide to them.
Our app uses Meta Audience Network (Facebook), Google Admob, MoPub, Applovin as ads provider. Meta Audience Network,Google Admob, MoPub, Applovin wants to show ads that are relevant to you. https://m.facebook.com/ads/ad_choices.
The only situation we may get access to your PII is when you personally decide to email us your feedback or to provide us with a bug report. The PII we may get from you in that situation is strictly limited to your name, email address and your survey response only.
FundEasy does not disclose sensitive personal data or Personal Information including SI of a customer except as directed by law or as per mandate received from the customer / applicant. You can request the information on whether FundEasy holds and personal information on you by sending a written request to [email protected]. However, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.
No specific information about customer accounts or other personally identifiable data is shared with non-affiliated third parties unless any of the following conditions is met:
-To help complete an order requested by you
-You have specifically allowed it
-The disclosure is necessary as required by law, such as to comply with a subpoena, or similar legal process
-The information is shared with Government agencies mandated under law
-The information is shared with any third party by an order under the law
-When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If you choose to apply for separate products or services, disclose information to these providers, then their use of your information is governed by their privacy policies. We are not responsible for their privacy policies.
We use the following third-party services for our Android app:
We collect certain data that allows us to analyze how you interact with our app and fix bugs. We do use third-party tools to help us with this. But we are careful to only let them process usage data and minimal personal data. To be clear, these third party services are not permitted to use the data for any other purpose than to help us run the app.
Google Analytics, Flurry Analytics, Amplitude & Facebook Analytics
- This service helps us to collect and analyze usage data in order to understand usage patterns and to improve our Android app.
- Personal data collected: various usage and device data such as cookies, unique device identifiers, usage data, anonymized IP addresses
- Firebase Crash Reporting (Google Inc.)
- This service helps us to identify crashes and errors in our app. It helps us to improve the reliability and stability of our Android app.
- Personal data collected: Instance IDs, Crash traces
- Data retention: 180 days for crash stack traces, Firebase retains Instance IDs until the Firebase customer makes an API call to delete the ID.
Advertising helps us to keep our app free. The premium version of our app does not serve any ads. The ad’s content is NOT based on your entries or notes. We don’t share your data with the ads providers.
The free version of our Android app uses the following service:AdMob (AdMob Google Inc.), Facebook Audience Network (Meta), Mopub, Applovin
We may share your information with the following partners to improve our app and provide more tailored advertising.
We may receive your personal data from advertising partners.
Google : https://policies.google.com/privacy
Firebase : https://firebase.google.com/support/privacy
Facebook : https://www.facebook.com/privacy/explanation
ironSource : https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy
Google’s advertising requirements can be summed up by Google’s Advertising Principles https://www.google.com/policies/privacy/partners/. They are put in place to provide a positive experience for users.
Personal data collected: Cookies, Google Advertiser ID
If you don’t want to see personalized ads based on your interests you might opt-out by using this link. Please note that you will see the same amount of ads but the ads will be less relevant to you.
We apply security measures to protect against misuse, loss, and/or alteration of personal information under our control. We follow industry best practices when transferring and storing your data. Though we cannot ensure or guarantee that misuse, loss or alteration of information will never occur, we use all reasonable efforts to prevent it.
The app does not knowingly collect or use personal data from children under the age of 17.
This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may use the collected log information about you to improve services offered to you. This includes but is not limited to marketing, analytics, or Website functionality.
We partner with a third party service provider to either display advertising on our Website/app or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on our Services and other Sites in order to provide you advertising based upon your browsing activities and interests.
FundEasy may post your testimonial along with your name. If you want your testimonial removed, please contact us at [email protected].
Links to third party websites
All your personal information is encrypted and kept secure. All care is taken to prevent any un-authorised access.
You are solely responsible for maintaining the security of your login credentials. For any security concerns mail to [email protected]
Last Updated 22 Sep 2019