Block Puzzle – Privacy Policy

Privacy Policy

At Block Puzzle Game, we believe in transparency and honesty. We hope you will find this privacy policy clear and transparent. Do not hesitate to reach out to us at [email protected] if you have any questions.

What information does the Application obtain and how is it used?

What personal information we collect about you
(a) Our apps collect the following information about you (and we use the information in the ways explained below):
(i) if you agree to receive personalized ads, data about your general location and the Identifier for Advertising (IDFA) of the device;
b) If you contact our customer support function, we will collect your e-mail address (as well as any other information you include in your correspondence with us), including any updates to any of that information.

The Application does not provide an option to create an account therefore, we do not store nor have access to your entries and data. Your data are stored only locally on your device.

Device data This data informs us about the device you use to access our services, such as the model, name and identifiers, device settings, application identifier, and crash information. On our website, we collect information about your browser and browser settings, the operating system you use, and the system settings of your device. This information helps us to fix bugs, tailor our services to our users’ devices and improve our services.

Event and usage data When you use the app or when you go to our website, our servers process data in order to understand your usage of our services—for example, which pages you visit or which tab in the app you open. We collect this information and use it as aggregate data to better understand which features are the most relevant or useful to our users as a whole and to communicate with you about relevant and timely information and promotional content.

IP address We collect IP addresses provided by your browser or mobile device to deliver the service to your device. We also use the IP address to determine your approximate location for statistical and analytics purposes, and for regulatory compliance in different countries. To be clear, we do not collect your precise location.

We obtain your email address when you request support via email.

We use your email only to contact you to provide support, feedback or important information.

Analytics

The application does NOT collect any usage or crash reporting data without your consent.

If you’ve agreed to data collection, the application collects some user data that are essential for us to deliver our services, to understand your needs and to improve our services. For example, the application collects how much time users spent on certain screens or which features are popular. The analytics services automatically collect certain information that does not personally identify our end users who access or use our mobile applications. This information includes but is not limited to device state information, unique device identifiers, installation UUID, device hardware and OS information, information relating to how application functions or anonymized IP addresses.
How we use your personal information
We will collect, use and store the personal information listed above for the following reasons:
(a) to help us manage advertising and provide you with advertising and marketing via our apps that is relevant to you, both from us and from our third party partners,
(b) to receive and respond to customer support enquiries we receive from you.

The application does NOT collect any personal data that directly identifies you such as your name, surname, email or anything you type within the app.

Android

We use the following third-party services for our Block Puzzle
:

We want to make sure that our advertising and marketing is relevant and interesting to you and our other customers. To achieve this, we use third-party advertising and technology companies to serve advertising and/or provide aggregated data to assist in serving advertising when you visit or use our apps. This includes third party technology companies which collect data about you in order to build a profile of your preferences based on your activities when you visit or use our apps. We also use these companies to automatically collect data from you when you use our apps in order to help us identify the advertising that are served to you and what you do after seeing those advertising.We collect certain data that allows us to analyze how you interact with our app and fix bugs. We do use third-party tools to help us with this. But we are careful to only let them process usage data and minimal personal data. To be clear, these third party services are not permitted to use the data for any other purpose than to help us run the app. We will share your personal information for internal administrative and management purposes (for example, for corporate strategy, compliance, auditing and monitoring, research and development and quality assurance). We will also disclose your personal information to third parties:
(a) where it is in our legitimate interests to do so to run, grow and develop our business

Google Analytics, Flurry Analytics and Facebook Analytics

  • This service helps us to collect and analyze usage data in order to understand usage patterns and to improve our Android app.
  • Personal data collected: various usage and device data such as cookies, unique device identifiers, usage data, anonymized IP addresses
  • Firebase Crash Reporting (Google Inc.)
  • This service helps us to identify crashes and errors in our app. It helps us to improve the reliability and stability of our Android app.
  • Personal data collected: Instance IDs, Crash traces
  • Data retention: 180 days for crash stack traces, Firebase retains Instance IDs until the Firebase customer makes an API call to delete the ID.

    Advertising

    Advertising helps us to keep our app free. The ad’s content is NOT based on your entries or notes. We don’t share your data with the ads providers.Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our apps or customer services function and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.

    The free version of our Android app uses the following service:

    AdMob (AdMob Google Inc.), Facebook Audience Network (Meta), Amplitude, Ironsource, Mopub, Applovin

    We use AdMob, Facebook Audience Network (Meta), Mopub, Applovin to display ad banners and other advertisements possibly based on your interests. AdMob, Facebook Audience Network(Meta), Mopub, Applovin may or may not use cookies to identify users and they may use the behavioural retargeting technique, i.e. displaying ads tailored to your interests and behaviour, including those detected outside our app. For example, if you’ve previously visited e-shop selling shoes you might see more ads promoting shoes or shoe shops.

  • The free version of our Android app uses the following service:AdMob (AdMob Google Inc.), Facebook Audience Network(Meta), Mopub, Applovin. We use AdMob, Facebook Audience Network (Meta), Mopub, Applovin to display ad banners and other advertisements possibly based on your interests. AdMob, Facebook Audience Network(Meta), Mopub, Applovin may or may not use cookies to identify users and they may use the behavioural retargeting technique, i.e. displaying ads tailored to your interests and behaviour, including those detected outside our app. For example, if you’ve previously visited e-shop selling shoes you might see more ads promoting shoes or shoe shops.
  • We may share your information with the following partners to improve our app and provide more tailored advertising.

    We may receive your personal data from advertising partners.

  • Google’s advertising requirements can be summed up by Google’s Advertising Principles https://www.google.com/policies/privacy/partners/. They are put in place to provide a positive experience for users.Personal data collected: Cookies, Google Advertiser IDIf you don’t want to see personalized ads based on your interests you might opt-out by using this link. Please note that you will see the same amount of ads but the ads will be less relevant to you.
  • We apply security measures to protect against misuse, loss, and/or alteration of personal information under our control. We follow industry best practices when transferring and storing your data. Though we cannot ensure or guarantee that misuse, loss or alteration of information will never occur, we use all reasonable efforts to prevent it.
  • The app does not knowingly collect or use personal data from children under the age of 13.
  • Changes

    We reserve the right, at our sole discretion, to modify or replace this Policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time and take note of any changes.

    Contact Us

    If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at [email protected]